3: The firmware locked Mac is not included in the above list, and the password reset didn’t work, what now? There may be exceptions for a variety of unusual circumstances, discuss those with them if necessary. In most cases, you will need to provide proof of ownership of the Mac which has a locked firmware password in order for them to unlock the computer in question. Again, even if your Mac is not on that list, you should contact them. You can contact the official Apple Support channels by phone, or schedule an appointment with a Genius Bar at a local Apple Store. (Maybe others too, contact Apple to find out for sure).
MacBook Pro with Retina display (all models).
This works on modern Macs, including the following (this list is not necessarily conclusive, always contact Apple directly if you can not remember your firmware password regardless of the Mac): If all else fails, you’re going to need to get ahold of Apple or an Apple Authorized Support center who can bypass and/or reset the firmware password using proprietary tools. 2: Have Apple Unlock the Mac Firmware Password For You Obviously you’ll need to enter a password to gain access to Firmware Password Utility, so why is this even mentioned, right? Because sometimes it works, maybe because of user error when typing the password to begin with. If this is successful it will tell you the firmware password is off.Īlways check your caps key and num lock key before entering or modifying passwords, often mistakes are as simple as that.
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